The FOSS world must understand “just install Linux” won’t cut it. We must make “the whole widget” as Jobs would say.
But don’t listen to me, let Stallman make the case:
Richard: I’ve never installed the GNU plus Linux system on a computer myself.
Richard: I always found someone who knew how to do that. Got someone to do it for me.
Me: So it was so difficult that you have not installed…
Richard: No, it's just that I was so busy, I didn’t wanna learn how.
People do not “just install Linux” not because they’re too dumb or because they don’t care about their freedom or privacy but because they have brain surgery to perform in the morning and they have three kids. When people get a car, they expect to drive it, not to have to replace the engine.
@ciaby I have a lot of respect for Richard. We wouldn’t be where we are without him and the free software movement. But it’s time we moved beyond some of its limitations in order to meet the challenges that weren’t necessarily present 30 years ago. And it’s great to see that with initiatives like @Purism, we are starting to.
@aral That's something I am talking a lot with people, here in France. "People have not the energy to rise up and handle their fate, even if they HAVE to."
Managing energy loss should be, IMO, the main concern of anyone who want to change people behaviors.
@booteille @aral This is why shorter work hours is such an important issue! People need more energy and time in their daily lives to be able to meet the mentally taxing challenges we meet in society today. If not, we fall for the good sounding, simple ideas of advertisers, hoaxers, demagogues and strongmen. I'm glad the Green Party (at least here in Norway) takes this seriously, and I hope more politicians do and will soon.
@aral This is why manufacturers like System76 are so important, so that people can buy systems that already run Linux out of the box.
@aral What do you suggest? Starting a PC manufacturing company and trying to take over the market just to sell desktops with Linux pre-installed doesn't seem viable (and is already being done by Purism and others), and I don't see switching OS's getting any simpler than pendrivelinux.com has already made it. There are several distros that are already almost as user-friendly as Windows, like Mint, and if anything technical support is even easier to get from the Linux community than from Windows or Mac IT. I don't see any room for major improvement
@socalledunitedstates @aral my view: the act of switching is only one challenge, but it’s certainly a big one. There are myriad other common challenges, such as connecting printers, webcams, and various software that only support Windows or Mac. My wife, for example, uses a vinyl cutting machine that has a design app not available on Linux. I use Lightroom. My dad has a CNC machine, and so on. Lots of headwinds to address.
@aral I've been using Linux for over a decade, and it's been well over five years since I've ever had a case where everything didn't just work.
Sure, there are Linux distros that require a lot of tinkering to get everything just right, but there are also several where everything is just there for you already, and if you do happen to have the time and want to tinker, you can do that, but are by no means required to if you just want to sit and get to work.
@aral The argument that it takes too much time to get working shows an ignorance of the Linux ecosystem. How long does it take to double-click on an installer, reboot your computer, and fill in your name and choose a password?
Because that's what it takes to get a lot of distros up and running. And your friendly little web browser, where most people do what they need to do on a computer, is sitting there waiting for you.
@aral I knew exactly zero other non-windows/macOS users when I got up the courage to "try" installing this Linux thing I'd recently heard of. It was a terrifying leap into the void. If it didn't work, I figured I'd probably need to buy a new laptop -- and at the time one of the primary reasons was saving money.
I've since been able to assist other people in need -- but I'm the parachute and safety net in those scenarios. I'm still amazed, frankly, that it worked out. (and happy it did).
I know that tech help, even to friends and family, can be very thankless. It’s rough sometimes especially when people are flipping their crap because “my pictures!!!! My email!!!!”
Thank you so much for helping (and, assumedly, educating) others.
Your post has also inspired me to write more about how Linux isn’t permanent in the Adélie docs, so people aren’t afraid they’d need a new laptop if it doesn’t work out.
Many people expect everything to be handed to themselves on a silver platter.
@aral I would add that in my experience, most people buy a computer and start using it right away. As they generally have no backup strategy, moving to another operating system later is hell - finding all the user's files, passwords only saved in browser/email client ("I never needed a password for email on Windows"), ...
So yes, pre-installed is the way to solve that.
I installed and configured Linux to my liking and once in a while it STILL hangs whenever it feels like for no apparent reason.
Ubuntu should be installed by default. Microsoft has a tradition of trying to prevent that on most of the market...
(and I'm not talking about fair competition...)
@aral Have you heard of "free as in helicopter"?
Someone gives you a free helicopter. Awesome, right? But if you don't know how to fly a helicopter it's useles to you.
@ebel Haha, I hadn’t heard that one before. Might have to yoink it ;)
@ebel @aral You can pay someone else to drive it for you, you can rent it, you can sell it, you can learn to fly it avoiding rental cost, you can sell it in parts, you can pay/learn to modify and repair the engine, you can even crash it on purpose if you want. It depends on you, not the giver or the helicopter itself. You are, indeed, "free as in helicopter".
@aral this is also my main argument against “patches welcome” culture and if you like I’ll link you to my article when it’s finished.
@aral a very superficial point of view in my opinion. If you, perhaps unwittingly, purchase a car with serious safety flaws the replacing the engine or perhaps the whole car must become an option, regardless of personal circumstances.
But that's kinda a reason against Windows too. I was migrating small and micro businesses to Linux and they were barely able to do their job with Windows without any room for optimisation because things rarely worked.
If you don't know how it works, both worlds are bad for you. My sister and my mother both hate to use PCs, that's why phones are replacing a big part of them.
Windows isn't successful because people buy and install it, neither is android. You buy a device and its there, simple is that. If smartphones would have come blank, they would have had no success because most people would have failed to install the OS.
We life in a community, we should help each other out. That is the whole reason behind why RMS founded GNU in the first place.
And we should teach our children and not force them into consumer slaves.
I think it will continue to get at least a little easier to motivate change on the desktop partly because so much is now on the web or otherwise becoming platform agnostic (as with Electron desktop apps & such). Compatibility with the desktop OS is becoming less of a switching cost
I agree that more can be done in making these things accessible, but most Linux distributions aimed at average users has no learning curve for installing it.
Especially not for someone like RMS. Insert USB drive, boot, follow the prompts. I don't care how busy you are, that's only 2 short steps more than a new windows or mac PC.
If the Linux experience was significantly better than it currently is, people wouldn't have any issues taking that minor step.
The problem is both in the user experience and the familiarity gap, not the ease-of-acess.
@jeffalyanak @freakazoid Indeed. My point isn’t about enthusiasts. They will happily install an operating system and sometimes, the harder the better because it means you get to spend more time learning about the intricacies of your hobby. What we mustn’t do is conflate enthusiasts with people who use technology as an everyday thing.
@jeffalyanak @freakazoid @aral lemme put it this way. a lot of people have zero free time to burn an install medium and sit through the installation, then configure all the basic system settings and install their programs... that is a non-zero investment of time and effort. you may think it is "negligible", but trust me, it's not about lack of knowledge. and it doesn't compare to having a working computer out-of-the-box.
Lots of companies sell laptops with Linux pre-installed.
Very few people buy these products.
It's not about accessibility, most people wouldn't switch to Linux right now even if you made it a one-click install.
@jeffalyanak @freakazoid @aral there are a *lot* more factors to why someone doesn't buy a specific laptop. awareness, ignorance, preference, features, build quality, etc etc. but the primary observation is that the vast majority of people never install their own operating system -- windows included.
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