Before you can do bad things to people with a clear conscience, you must dehumanise them. In Big Tech designers and developers can build systems that track, profile, and exploit people then go home to hug their kids because they’re not people to them, they’re “users” and “data.”
In reaction to an article pleading for HX (Human Experience) instead of #UX I added the non-manipulative term Behaviour Encouragement Design which must be entirely transparent to people using the software.
And I coined Real Life Experience design. Shouldn't software support us IRL first and foremost? As unobtrusive as possible?
@aral I am coming to realise they are not necessarily “bad” humans doing evil things. There are circumstances that blinds people into acting this way. We must focus on circumstances rather than people themselves.
> Before you can do bad things to people with a clear conscience
I can do bad things to people with all kinds of conscience. It's important to treat everyone equally. ☝️
@aral related, I was just going through some corporate anti-harassment training, where HR claiming to care about people's well-being still calls them "employees" and sets them being "productive" as the sole point of the exercise.
@aral I've been thinking about this a bit, it's a nice soundbite to say "only tech and drug dealers use the word users"... but then what do we call the people that use ethical services, like for example Mastodon?
@aral "there are now 2 million mastodon people"
I'm sorry, users are people who use something, it's a descriptive term and while I don't like the passive nature of the word we should have another descriptive word if we are to avoid using that one...
@Matter “there are now 2 million people who use Mastodon.” They’re not Mastodon people any more than they’re Mastodon users. Their use of Mastodon doesn’t define them. They’re human beings who use Mastodon.
The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!